Refund Policy

Effective Date: 01/04/2025

At Legal Lens  (hereafter referred to as “we,” “us,” or “our”), we strive to ensure the satisfaction of all our subscribers and users. This Refund Policy outlines the conditions under which refunds may be issued for subscriptions, services, or products purchased through our website or other platforms.

By using our services or subscribing to Legal Lens , you agree to the terms outlined in this policy. If you do not agree with the terms, we encourage you to refrain from making any purchases or subscriptions.

1. Subscription Services

We offer subscription-based access to our digital content, which may include articles, reports, newsletters, and other legal resources. The following terms apply to subscription purchases:

1.1 Monthly and Annual Subscriptions

• Monthly Subscription: Your subscription is billed on a monthly basis, and you can cancel it at any time. Once a cancellation is processed, you will not be billed for subsequent months, but no refunds will be issued for partial months.
• Annual Subscription: Subscriptions billed annually are non-refundable after the initial 07-day period unless otherwise specified.

1.2 Free Trial Period

If you sign up for a free trial of our subscription service, you will not be charged during the trial period. However, if you decide not to cancel before the trial period ends, you will be billed for the full subscription amount.

2. Refund Eligibility

Refunds for subscriptions are generally not issued except under the following circumstances:

2.1 Duplicate Charges

If you are charged multiple times for the same subscription (e.g., due to a technical error), we will issue a refund for the duplicate charges. Please contact our customer service team within 30 days of noticing the issue to request a refund.

2.2 Billing Errors

If you believe you were billed in error, please contact us immediately. We will investigate the issue and, if we find that a billing error occurred, we will issue a refund for the amount billed incorrectly. Refunds will be processed within 5-7 business days.

2.3 Unresolved Technical Issues

In the event that you are unable to access our content due to technical issues on our end that we are unable to resolve within a reasonable period, we may issue a refund for your subscription period. Please contact our support team for assistance with resolving access issues.

3. How to Request a Refund

To request a refund, please follow these steps:

1. Contact Customer Support: Send an email to [Insert Contact Email] or use our online contact form, providing your account information, subscription details, and a brief description of the issue.
2. Provide Documentation: In cases of duplicate charges or billing errors, please provide proof of the error (such as transaction receipts or bank statements).
3. Refund Processing: After we receive your refund request, we will review it within 5-7 business days. If your request is eligible for a refund, we will process it and send confirmation via email.

Refunds will be issued using the same payment method used for the original transaction, unless otherwise agreed.

4. Non-Refundable Services

Certain services and products are not eligible for refunds, including but not limited to:

• Downloadable Content: Any digital content (e.g., reports, eBooks, whitepapers) that has been downloaded or accessed by the user.
• Special Promotions: Refunds are not available for purchases made through special offers or promotions unless explicitly stated in the promotion's terms and conditions.
• Gift Subscriptions: If you purchased a gift subscription for someone else, refunds are not available unless there are specific issues with the delivery or access.

5. Cancellation of Subscription

You can cancel your subscription at any time. To cancel, please follow these steps:

1. Log in to your account: Visit the “Account Settings” section on our website.
2. Select “Cancel Subscription”: Choose the option to cancel your subscription.
3. Confirmation: You will receive a confirmation email of the cancellation.

Please note that cancellations are effective immediately. If you cancel your subscription, you will still have access to our services until the end of the current billing period, but no further charges will occur.

6. Changes to the Refund Policy

We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this policy periodically to stay informed about how we handle refunds.

7. Contact Us

If you have any questions or concerns about our Refund Policy or would like to request a refund, please contact us at:

• Email: pakkaproperties@gmail.com
• Phone: 8884844891
• Address: Pakka Properties,

#1, Dhanyas Manor,

 Udaya Ravi Road,

Kuvempunagara, Mysuru- 570023.